SHADOWLAND STAGES

Support Materials for 2023 NYSCA Grant Application

THE NICETIES by Eleanor Burgess

Directed by Jammie Patton 

Featuring Summer Ainsworth and Kate Konigisor

October 22nd – November 7th – The Studio at SHADOWLAND STAGE

Easyware’s Total Info (CRM) – Education Part II

Easyware’s Total Info (CRM) – Development Part I

You can access the Total Info Development (Fundraising) Manual here. You’ll have already reviewed the first section as you began your training / watched the “Overview” video. We recommend you now review the remainder of the Development manual and then watch the training videos.

Easyware’s Total Info (CRM) – Development Part II

Easyware’s Total Info (CRM) – Box Office Part I

You can access the Total Info Box Office User Manual here. Please note staff and volunteer training does not cover annual set-up of Total Info with regard to building shows, packages, affiliations and accounting – all of which the Managing Director will do. The training below is intended for volunteers and staff who are selling tickets and selling / redeeming subscriptions by phone, at the window and online. Part I below covers selling single tickets. Part II of the box office training will cover selling subscriptions and redeeming subscriptions for tickets. 

Easyware’s Total Info (CRM) – Box Office Part II

Reconciling Credit Card (Merchant) Income against Easyware’s Total Info (CRM) – Quickbooks Online